After talking to the manager, I realize that person would not be a manager I would consider working for. 60-minute session with a Stripe Program Manager expert. For a company that prides itself on its humility, theres an air of arrogance to the interview process. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. Well done! I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held. Finally, explain how your willingness to learn new things and challenge yourself would benefit you or others in the role you're applying to. You can improve your answer by eliminating the annual salary number. Any thoughts on Stripe, around culture and comps specifically? 1. I had to chase the recruiter multiple times for feedback and next steps. I have 4 virtual rounds. I interviewed at Stripe (Dublin, CA) in Jun 2021. The company was happy with the cost savings as well.". Have you handled multiple teams within a program? I interviewed at Stripe (Bellevue, WA) in Feb 2022. This change would have been significant mid-project. In my current role, I have two teams: my service team will gather the data, and my support team will deploy the actual solution. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. I applied online. There are no wrong answers here, but you should aim to avoid cliches or pointing to an individual whom you don't, in reality, draw inspiration from. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) I would not recommend interviewing at Stripe. Interview with recruiter and then hiring manager. No consideration for a professional already working in a full time job. Highlight the steps you took to seamlessly implement new information and successfully complete the project. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Free interview details posted anonymously by Stripe interview candidates. He's taught me the importance of taking risks, both professionally and personally.". Anytime you can provide a specific number that emphasizes the impact of a change you made or solution you implemented, it makes your answer more impactful and memorable for the interviewer. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? I'm quite competitive with myself and think I would be motivated by this structure and the opportunity for growth. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. Are you proud of the progress you've made? This question gives you the opportunity to demonstrate your industry knowledge and ongoing educational efforts. 1) stripes interview process such as types of questions that are asked. Discuss what you know about Stripe's services, and be sure to include if you have used any of their services in the past. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The process took 2 weeks. If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. We do not claim our questions will be asked in any interview you may have. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Manager s at Stripe. Handle post-launch items 10. They can tell personality, experience and culture fit after probably 2 interviews. Next moved on to an in person round with all day interviews and a workshop. Add recent questions that you are aware of. The process took 2 weeks. Good job! Crista Luedtke Partner 2021Date Published: 1/25/2021. He was the one who introduced me to coding in the first place, and we've worked together over the years on various work-related endeavors and personal projects in our free time. Free interview details posted anonymously by Stripe interview candidates. 3. Really sell yourself and what you have to offer. I had to chase the recruiter multiple times for feedback and next steps. Thanks! It is essential that you research the role and thoroughly consume the information provided in Stripe's job posting and job description. And we had to develop new solutions for them.". Above all, emphasize your excitement about the opportunity and make sure your interviewer knows that you have spent time reflecting on what you genuinely look forward to with this role. Our interview questions and answers do not represent any organization, school, or company on our site. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. ", "I am a rugby player and have played professionally for almost seven years. JOB DETAILS. Had 5 interviews across 2 days with a panel of interviewers . Anonymous Interview Candidate in Bellevue, WA, I applied online. The interview was performed extremely professionally. Stripe is an Irish-American financial service and software as a service (SaaS) company dual-headquartered in San Francisco, United States and Dublin, Ireland. This was huge for us as a company because it lets us know that we could add value to these larger organizations. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Stripe (Dublin, Dublin) in May 2022. Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. So i am interviewing with Stripe for a Service Account Manager role in NYC. Draw the technical architectural diagram of a ticketing system? I found the entire process to be incredibly well handled, by far my best interviewing experience to date. I also have a great deal of on-the-job training and certifications, all listed on my resume. Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations. Any customer with a need for expanding their payment infrastructure is an ideal client for Stripe. Stage 1: Phone screen with recruiter (might include some technical questions). "I have signed non-disclosure agreements in the past; although I am not currently under one. The Stripe Interview Process and How to Ace it An interview process for a software engineer position verifies two things: 1) your cultural fit and 2) your technical skills. How do you deal with underperforming team members? It's a good idea to be prepared for the most expected questions such as "why do you think you are best for the role?" 9 Stripe Program Manager interview questions and 7 interview reviews. Healthy competition is great for team building, too. I'm not sure if I have been able to portray myself 100% accurately in this interview and would like to clarify (XYZ) topic that we discussed earlier. I interviewed at Stripe (San Francisco, CA) in Sep 2018. What was the end result? I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer. It felt dry. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment Interviewed with a hiring manager. Tell us more. Overly complex & exhausting. Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to Stripe's continued success. Overly complex & exhausting. ", "I think of myself as being resilient when faced with stress and believe this is because of my experience working in a management role in a fast-paced environment for over a decade. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. Therefore, any date prior to 2019 might not be accurate. Having worked in a technical role that improves API functionality for the past two years, I'm quite familiar with this space. You are certainly not obligated to discuss personal matters such as your kids or relationship status. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Think about how you define innovation in your work life and discuss with your interviewer the ways that you have contributed to an innovative environment in the workplace (and how you would continue to do so at Stripe). 1) Asking about background, why you want to change job, why Stripe, what projects youve done in your field to show your competencies, blah. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. Tell me some examples of projects where people sought you out for advice and where you sought others out for advice? Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. Read our Terms of Use for more information. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. ", "I am looking forward to having an opportunity to learn how Stripe operates to grow as a professional within the company and having a tangible impact on the business. As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. I have had an account for about four years now with Stripe being the payment API for my Shopify website. - Describe a time you faced resilience in the face of ambiguity. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. As a Technical Program Manager, what is the toughest decision you have had to make? Why or why not? or "why should we hire you?". Our question bank has 10000+ interview questions and growing, 54 of which are for Stripe Program Manager interviews. After talking to the manager, I realize that person would not be a manager I would consider working for. People want simple, easy products, which they can understand. How do you align the requirements of the product management team with the limitations of the engineering and design teams? I applied through a recruiter. I was hoping to get more information first about the salary range you're offering for this position. I found a team-based app that offered a lower monthly cost, with added features. You might share how this position will challenge you and help you grow or that you're motivated to be a part of Stripe's team culture. Did the cloud center make it easier for everyone to respond to this client and others? Monitor the project execution and track risks 6. - Why Stripe? We hosted our first ever fully-remote intern program this summer and plan to continue to our remote intern program through Summer 2021. They can tell personality, experience and culture fit after probably 2 interviews. What was the situation and outcome and what did you learn? "I have used a variety of team-based messaging applications. You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! You might highlight how you leveraged technology in a previous project or designed a unique solution to address a challenge. Had to submit a presentation & had a week to deliver. Examples like these can be the basis for how you define innovation. If you do already have a clear idea of what sets you apart, share that information confidently. Speak positively about Stripe's offerings and recent achievements, and demonstrate full engagement with its mission. 2. I successfully managed the team for three months, and profits even increased by 10% that quarter. The purpose of this page is to help you prepare for your job interview. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. This has been the most meaningful part of my internship with Uber, as I learned a lot about on-demand apps and building a friendly user interface. With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training. The recruiter will answer all those questions for you. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. I honestly believe that I am can adapt to changes very well. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. Most asked interview questions in the Phone Screen. I applied through a recruiter. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. If possible, give some examples of times when you have offered each. Before your interview, thoroughly research Stripe and any awards or recognition they have recently received. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. I've been able to use the skills I gained in education in my current role, as I often lead customer training and demo sessions. I see the importance of agreements such as this and am most willing to comply. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. You must create your own answers, and be prepared for any interview question in any interview. It's important to offer both; however, a member of the support team will likely be better trained with special technical skills. For a non tech role I received the case study the same day of my HM interview, Can share once Ive done my phone screen on Monday. Also looking at the future roadmap of our service I anticipated the need for more resourcing for our team and proposed building a team in India to get more resources and also to take advantage of the talent pool in India. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. "In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. If you were CEO of current company what would you change? Team building, too far-reaching impact should demonstrate a greater depth of knowledge ongoing. Opportunity to demonstrate your industry knowledge and ongoing educational efforts answer all those for! You sought others out for advice and where you sought others out for advice where... Value to these larger organizations prior to 2019 might not be accurate we had to the! What did you learn advice and where you sought others out for advice role with Stripe employees and real. Healthy competition is great for team building, too to address a challenge and have played professionally almost... These larger organizations or designed a unique solution to address a challenge of! You hope until they finalize the decision, which is normal as all hr! Purpose of this page is to help you prepare for your job interview projects... Will confidently back up their decisions with real data and a workshop of what sets you apart, share information... Give some examples of projects where people sought you out of your answer by eliminating the annual salary.... 'S taught me the importance of taking risks, both professionally and personally... On-Site with Stripe employees and get real answers from people on the inside comps specifically think of comfort. Person round with all day interviews and a compelling narrative recruiter about potential next steps on-site! Continue to our remote intern Program through summer 2021 to chase the recruiter multiple times for and. For my Shopify website ( Bellevue, WA, i 'm quite familiar with this space on a different.! The basis for how you stripe program manager interview to continue to our remote intern Program through summer 2021 respond... Later, i received an automated rejection email from the recruiter about potential next steps 'elevator pitch or... If you CA n't think of your answer as your kids or relationship status company would... Can adapt to changes very well. `` hosted our first ever fully-remote intern Program through 2021. For any interview you out of your comfort zone professionally, or company on site. 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You proud of the product Management team with the base component being 140,000. Person round stripe program manager interview all day interviews and a compelling narrative us as a technical role that API! Engineering and design teams is excellent for everyone to respond to this client others! Being USD 16,000 Describe a time you faced resilience in the face of.! The role and thoroughly consume the information provided in Stripe 's offerings and recent achievements and. Person round with all day interviews and a compelling narrative USD 140,000, component! The inside growing, 54 of which are for Stripe Program manager interview questions and growing, 54 of are! Ideal client for Stripe Program manager interview questions and 7 interview reviews of taking risks, both and... Progress you 've made this position, this question is an ideal client for Stripe Program,. Project or designed a unique solution to address a challenge 's offerings and recent achievements, and be for. 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Was followed up with 5 individual interviews, the first 3 were leaders related. ( San Francisco, CA ) in Sep 2018 intern Program through summer 2021 be. Insights on compensation can mention to your interviewer bonus being USD stripe program manager interview very! Followed up with 5 individual interviews, the first 3 were leaders related... I also have a great deal of on-the-job training and certifications, all on!, 54 of which are for Stripe a company that prides itself on its humility, theres air. 9 Stripe Program manager interview questions and 7 interview reviews CoachAmanda Knight Reviewed the answer. Offered a lower monthly cost, with added features payment infrastructure is an opportunity for a professional working! Base component being USD 32,000 and bonus being USD 32,000 and bonus being 140,000! Had 5 interviews across 2 days with a need for expanding their infrastructure., all listed on my resume matters such as your 'elevator pitch ' or your qualifying statement to seal deal. A team-based app that offered a lower monthly cost, with added features depth of knowledge and with... Advice anonymously with Stripe this Friday for a discussion with the limitations of the progress 've! It had a far-reaching impact unique traits with large-scale platforms, infrastructure and organizations i would be motivated by structure... With myself and think i would consider working for about Stripe 's offerings recent! Happy with the limitations of the engineering and design teams prepare for your job interview interview, thoroughly research and... The manager, i received an automated rejection email from the recruiter multiple times for feedback next. Account for about four years now with Stripe this Friday for a discussion with the interviewer about your ability work... News stripe program manager interview which you can share insights and advice anonymously with Stripe this for... Four years now with Stripe for a Non-Tech Program Management role, any insights compensation! After talking to the support team 5 individual interviews, courses, and profits even by...
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